I find the repetition is drivng me mad. Sometimes the place can be fun, there are really good people, but I just really dnt see how anyone can do this work for long. Its perfect for young people, do the job, earn some cash and move on and do something else.
We do different campaigns and the script changes a bit, but having someone get angry at me every 5 minutes gets old fast. At the same time this is just the way the job is, you can't expect much
It is true that the work can be appropriate for younger workers who may move on to other things. At the same time there are many who do the job for years and years. Does someone working as a CSR for 10 years deserve a decent place to work?
I think part of the problem is that people in a lot of ways just accept things and if they get too difficult either leave or get burnt out